Global Cancellation Policy
Default policy applied to all events unless overridden
Allow Provider Override
Providers can set their own cancellation policy per event
Auto-refund on Event Cancellation
Automatically refund all tickets if provider cancels event
Policy Tiers
Configure each cancellation tier
Flexible
Full refund if cancelled at least 24 hours before the event
Moderate
Full refund if cancelled at least 5 days before the event
Strict
50% refund if cancelled at least 7 days before the event
Non-refundable
No refunds under any circumstances
Policy Summary
Active Policy
Refund Window
Max Refund
Provider Override
Dispute Handling
Auto-approve Refunds
Under 500 SYP
Dispute Window (days)
Notify Provider on Dispute