Active
Super Admin
Full access to all platform features and settings
Active
Admin
Manage events, providers and customers. No settings access
Active
Finance Manager
Access to finance, reports and payouts only
Limited
Support Agent
View customers and handle complaints only
Limited
Content Moderator
Review and approve events only
Read-only
Viewer
Read-only access to dashboard and reports
Permissions — Super Admin
Configure what this role can view, edit and delete
Module
Description
View
Edit
Delete
Events
All Events
View, manage and moderate events
Event Review
Approve or reject submitted events
Create Event
Create new events on behalf of providers
Providers
All Providers
View and manage provider accounts
Registration Requests
Approve or reject new provider registrations
Customers
All Customers
View customer profiles and history
Bans & Complaints
Manage bans and handle complaints
Finance
Platform Statement
View full financial statement
Transfers & Payouts
Approve and process provider payouts
Refunds
Process and approve refund requests
Settings
Platform Settings
Modify platform-wide configuration
Roles & Permissions
Manage admin roles and access levels